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FREQUENTLY ASKED QUESTIONS

The following are some of the questions that people ask most frequently. These questions are for people who are NOT students yet. If you have already registered, and you are already using the IBT Viewer, please check the FAQs on the Viewer for the solution to your problem.
  1. Can I try your course before paying the Administration Fee?
  2. How do I take a FACT course?
  3. I live outside of North America. Can I take a course from FACT?
  4. Do you offer any hands on, or teacher-led, courses?
  5. Why are your courses Free?
  6. Can I take one of your courses while offline?
  7. Is FACT a recognized training institution?
  8. Do employers recognize FACT Certification?
  9. What do I do if I need assistance?
  10. What happened to the courses that you used to offer?
  11. When will you be offering different courses?
  12. Can you help me to get the IBT Viewer to work?
  13. I use a Macintosh computer. How do I get your viewer to work?
  14. I registered and have not received a reply from you yet!
  15. How do I pay your Administration Fee?
  16. I can't get the registration page to work!
  17. I forgot my Student ID Number (or password)!
  18. I thought your courses were free and now I see that they are not free.

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